Our mission is to prosper while providing excellent service to our customers, and our policy is to do our best, do what’s right and treat others the way you want to be treated. Here, our values are our guiding principles that keep us always performing our best.
CUSTOMERS
Taking care of the customers needs by providing and delivering professional high quality and helpful service before and after the customers requirements are met.
PROFIT
To remain free and provide security for our company and associates, we must earn a profit.
SAFETY
We will operate safely. We will not exchange the safety of an associates or the public for economic gain.
SHARE
We will share with our associates fairly based on their contribution to our prosperity.
GROWTH
We will seek growth and challenge for our company and associates, while maintaining security and stability.
Excellence
Our goal is to be the best. We will strive for total quality and continuous improvement.
SERVICE
We will provide quality service that meets or exceeds our customers’ requirements. We offer 24/7 support, which is not common with trucking companies.
TECHNOLOGY
We will use cost effective technology to improve our productivity to the mutual benefit of our company, associates and customers.
PRODUCTIVITY
Productivity improvement is the only true way to increase earnings for our company and associates.
FUN
We will provide a work environment that is enjoyable. We will select associates, vendors and customers that we can get along with and enjoy. We believe that life is too short not to have fun.
ASSOCIATES
We believe our independent contractors and employees are truly team members, and we call them associates. We will respect all associates as members of our Shiprite Team. To ensure quality people, capable of near perfect performance, we will select associates very carefully.
VALUE
We will price our service at rates that are a true value to our customers. We will purchase products and services that possess the best value by producing the most benefit for the least total cost over time, and not necessarily at the lowest price.
ENVIRONMENT
We will use our abilities and resources to protect the environment. We are responsible citizens of the beautiful planet Earth.
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